Legal

Terms of Service

Last updated: 10 May 2026

1. Who we are

These Terms of Service (“Terms”) govern your use of the MAX<>IO Group website at max-io.co (“the Site”) and any services provided by MAX<>IO Group (ABN 22 426 251 651), a business registered in Queensland, Australia (“we,” “us,” or “MAX<>IO”).

By accessing the Site or engaging our services, you agree to these Terms. If you do not agree, please do not use the Site.

2. Use of the site

You agree to use the Site only for lawful purposes. You must not:

  • Use the Site in any way that violates applicable Australian laws or regulations.
  • Transmit unsolicited commercial communications.
  • Attempt to gain unauthorised access to any part of the Site or its infrastructure.
  • Use automated tools to scrape, crawl, or extract content from the Site without our written permission.

3. Services and engagements

When you engage MAX<>IO for consulting, agency, or implementation services, a separate engagement agreement or proposal will govern the specific terms, deliverables, pricing, and timelines for that work. These Terms apply to your use of the Site and general interactions with us, not to the specific terms of any signed engagement.

4. Digital products

Purchases of digital products (such as the Operations Toolkit) through third-party platforms (e.g., Gumroad) are subject to that platform's terms and our stated refund policy. Our standard policy is a 30-day money-back guarantee — email max@max-io.co within 30 days of purchase for a full refund, no questions asked.

5. Intellectual property

All content on the Site — including text, graphics, logos, and code — is the property of MAX<>IO Group or its licensors and is protected by Australian copyright law. You may not reproduce, distribute, or create derivative works from any content on the Site without our written permission.

Blog articles and guides published on the Site are provided for informational purposes. You may share links to our content freely, but may not republish it in full without attribution and written permission.

6. Disclaimer of warranties

The Site and its content are provided “as is” without warranty of any kind. We do not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components.

Information on the Site is for general guidance only and does not constitute professional advice. You should seek independent advice before making business or financial decisions based on anything published here.

7. Limitation of liability

To the maximum extent permitted by Australian Consumer Law and other applicable legislation, MAX<>IO Group is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or reliance on its content.

Nothing in these Terms limits any rights you may have under the Australian Consumer Law, including guarantees that cannot be excluded by contract.

8. Third-party links

The Site may contain links to third-party websites. These are provided for convenience only. We have no control over, and accept no responsibility for, the content or practices of any linked site. Linking does not imply endorsement.

9. Governing law

These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Queensland.

10. Changes to these terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “last updated” date. Continued use of the Site after changes constitutes your acceptance of the updated Terms.

11. Contact

For questions about these Terms, contact us at max@max-io.co or write to:

MAX<>IO Group
52 McLachlan Street
Fortitude Valley QLD 4006
Brisbane, Australia